Snow Fairy Wax Melt Mini Shapes (4 in a pack)
1x Snow Fairy
(4 shapes in a pack)
🤍🌸🤍
* 100% Handmade in the UK
* Vegan-Friendly * Eco-Friendly
* Bespoke soy wax melts, compliant with CLP and packaging made with glassine paper - completely biodegradable.
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* Item colour/texture may differ slightly per order. Due to these being hand made and often made to order.
* All images for our wax melts are examples of the colours we use.
The shape and scent will be exactly what description says but the colour will vary.
Please message me if you want to request a specific colour.
Thank you for supporting our small business ♡
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RETURN & REFUND POLICY
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase date, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are may granted:
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again (as there may be delays).
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sammyclaire1988@gmail.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sammyclaire1988@gmail.com and we will provide you with a return address. We will not cover or refund the cost of returning the item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over £20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
SHIPPING INFO
Shipping
We use a range of UK shipping services Yodel, Evri and Royal Mail.
Your order will take 3-5 working days from point of payment to be processed, sometimes sooner.
If you need your order sooner (Next Day) please contact us and we can advise you further.
PRODUCT INFO
100% Handmade in the UK
Bath Bombs are Vegan-Friendly and kind to skin.
Wax Melts are Vegan and Eco Friendly.
We recommend our bath bombs for 3+